Quality Management System Training

Our standard workshops are designed to train you in the requirements of ISO 9001:2000, ISO 13485:2003 or the FDA's QSR or a combination of Quality Management Systems. The workshops can be customized to meet your particular needs.

Executive Overview Workshoptraining

Project Team Implementation/Certification Training Workshop

Internal Auditor Training Workshop

General Personnel Training

We develop training courses relating to specific Improvement initiatives, Operations, and many other areas of interest.  Please contact us for more information on these options.

Executive Overview Training

This one day workshop is designed to provide top management with the information and tools necessary to initiate and actively support the implementation and maintenance of an ISO 9001:2000, ISO 13485:2003, QSR 21 CFR 820 or AS9100B Quality Management System.  Workbook exercises will be conducted.  

  • Basis and Interrelationship of Standards
  • Emphasis
  • Benefits
  • Eight Management Principles
  • Understanding the Process Approach
  • Implementing the Process Approach
  • System Approach to Management
  • Key Management Requirements of the Standard
  • Scope of Approval
  • The Registration Process
  • Registrar Selection
  • The Secret to Success

Deliverables:  The outputs of the workshop will provide a solid basis upon which to build the Quality System and will define and establish the following guidlines.   A Certificate of Completion will be issued.

  • The Quality Policy
  • Key Processes of the Company
  • Quality Objectives that will be used when establishing process operations
  • Performance measures to the Quality Objectives
  • Training Effectiveness
  • Continual Improvement activities

Implementation/Documentation Training for Project Team

This workshop is designed to provide one day of intensive training for the Project Implementation Team in the specifics of implementation and documentation for the Quality Management System. This will involve instruction and practice in the construction of the Quality Manual, flowcharts and procedures, and basic review of the requirements of the Standard. To fully complete this training, the Project Team will construct a process flowchart and/or procedure for a designated process and participate in the development of the Quality Manual.

Deliverables: The outputs of this workshop will provide the Project Team with the tools and knowledge to fully implement the Quality System and maintain its documentation.  A Certificate of Completion will be issued.

Internal Auditor Training

This course is designed for those personnel who will be responsible for planning or conducting internal audits.  It provides a comprehensive review of the elements necessary to design and execute a well structured internal audit program; the Standard’s requirements, the development of audit plans, checklists, and forms, the issuance of nonconformities, the conduct of opening and closing meetings, auditor behavior and practice of communications skills.

This training includes classroom exercises and practice audits. The practice audits can be conducted in live areas of an organization if the course is held on-site or nearby.  The trainer will rotate between teams to observe and offer auditing assistance.  Upon completion of the course, the effectiveness of the training will be evaluated, and records generated as evidence. 

The course can be conducted on-site or off-site for an individual organization or a group of participants.  Please contact us for more details and cost information.  Discounts are available.

Deliverables: Skills training for lead and team auditors.  A Certificate of Completion will be issued.

Adobe

Download a copy of our Internal Auditor workshop schedule.

General Personnel Overview Training

This two to three hours workshop is intended to familiarize all personnel in the concepts, application, requirements, and benefits of the Quality Management System.  A short test will be administered to measure the effectiveness of training.  All personnel who have not attended any other training course should attend this course.  Personnel who normally travel for their jobs or remotely located should be included. 

Deliverables: Review of Company Quality Policy, procedures and applicable work instructions; Orientation Materials.  A Certificate of Completion will be issued.


info@Qualityedgeconsulting.com 

 

Quality Edge Management Consulting

5509 Sefton Avenue

BaltimoreMD   21214

Phone and Fax (410) 426-2269

 

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